Skip to content

Support

Get support

Whether you're a parent, a teacher or a professional, this page gets you to the right help, including the services to contact if a child needs urgent support now.

If your child needs urgent help

Assembly is not an emergency service. These are, and they're free.

  • 999 or A&E

    If a child is in immediate danger or needs urgent medical help.

    Call 999

  • NHS 111 (option 2)

    Urgent mental health concern that isn't an immediate emergency, 111 can connect you to your local crisis team, 24/7.

    Call 111

  • Samaritans

    Someone to talk to, any time, about anything. Free, 24/7.

    Call 116 123

  • Shout

    Free, confidential 24/7 text support, for you or a young person.

    Text SHOUT to 85258

  • YoungMinds Parents Helpline

    Free advice for any adult worried about a child or young person's mental health (weekdays).

    Call 0808 802 5544

Support for you

Parents and carers

Questions about your account, your child's profile, or anything Assembly has told you, we're a small team and we read everything.

Schools and teachers

Using Assembly with families at your school, SENCO questions, or setting up a pilot, start here.

Other professionals

Clinicians, NHS teams, local authorities and charities: how Assembly fits alongside existing pathways, and how to refer families well.

Anything else

If none of the above fits, email info@helloassembly.com and a person, not a bot, will get back to you. For privacy questions and data requests, the trust centre has dedicated routes.